This may take some mechanical skill and if you are not good with working with tools then you should call a qualified repairman to handle this problem. To avoid this issue, tilt your awning in such a way that the water will drain away from the motor. Then take your carb spray or WD-40 and use those lubricants to help break up any corrosion or rust holding the parts firmly in place. Once you have dealt with the spring, there are a couple of Allen screws that need to be removed before you can see inside the motor. You need to be careful about the spring as if you do not put it in a good spot to hold it in its current location it can unwind on you and cause you a lot more problems. Then you have to be careful with the spring. Once you have the awning in the right position, you may have to drill out 3 rivets holding the motor in place. If this happens when the awning is in the extended position, then you will have an easy time removing the motor, taking it apart, and see what parts can be cleaned and which ones need replacing.īut if the motor seizes when the awning is retracted, you may have a tough time extending the awning far enough to work on it.
One of the biggest and most common problems you will find with a Dometic awning motor is that moisture got inside the casing and over time the parts corroded to the point that they would seize and not move. That would need to be removed and replaced for the awning motor to work as it should. Make sure to check the obvious first to save you from any embarrassing moments when a repairman finds them.įinally, you may have a bad switch in the control panel. Other simple sources would be a fuse was blown or the breaker tripped for some reason. While you may be able to fix these problems yourself, it may be best to call in a qualified repairman as they have the tools to properly diagnose the problem. It can wear down over the years and simply malfunction, overheat, have a short in the wiring, and other small issues. It can malfunction due to corrosion, rust, wear and tear and again you will probably have to replace the control button.Ī third source would be the motor itself. The next common source for these two common problems would be the power button. One will be that there is a wire loose or frayed cutting the power to the motor.Īll you have to do if that is the source of the problem is replace the wire. Contact us and we will provide details of where to send a defective product.The basic two problems you will run into will be that the awning will not retract and it will not deploy. After the initial 30 days all warranty related issues will be handled by the manufacturer. This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us any other liability in connection with the sale of our products. We agree to repair or replace, at our sole discretion, a defective product if returned to us within 30 days or purchase date and accompanied by proof of purchase This warranty does not extend to any of our products which have been subject to misuse, neglect, accident, incorrect wiring or to use in violation of operating instructions furnished by us, nor extended to any units altered or repaired for warranty defect by anyone other than Boat and RV Accessories. If you have any other questions please e-mail us at Guidelines: All returned items are subject to a 20% restocking fee if not returned in the same condition as originally shipped. Please include a copy of your order in the box. You may use any major carrier to return the item, please provide us with a tracking number to ensure delivery. Any item valued over $100 is recommended to be insured. Units to be returned should be packed carefully. We will charge a 20% restocking fee on items not returned in original condition. Returns must be received within 30 days after authorization approved. Return requests must be made within 30 days of the receipt date. Failure to call before sending return may result in a delay of your refund.Īll returned merchandise must be in the original manufacturer’s packaging including manuals, accessories, cables, etc. In order to return or exchange (under the warranty guidelines described below) all or part of your order, you must contact us at 86.
#DOMETIC WEATHERPRO POWER AWNING FULL#
All orders from Boat and RV Accessories may be returned within 30 days from date purchase for a full refund less shipping charges, and a 20% restocking fee if the item is not in its original condition.
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